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Privacy Policy

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This document has been produced to explain how Under the Stars control, process, handle and protect your personal information in delivering our services to you.

Your personal data – What is it?

Personal data relates to a living individual who can be identified from the data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession.

The law on data protection

How we process your personal data is governed in law by the General Data Protection Regulation 2016/679 (the “GDPR”).

Who are we?

Under the Stars is the data controller. This means we decide how your personal data is processed and for what purposes. We take your privacy seriously. 

Under the Stars registered address is Under the Stars, Unit 2, 57 Burton Street, Sheffield, S6 2HH (Company Limited 06564956) we abide by our obligations under the Data Protection Act (1998) and EU General Data Protection Regulation (GDPR).

How do we process your personal data?

Under the Stars complies with its obligations under the GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

We use your personal data for the following purposes: -  

  • For legitimate business purposes in offering our services to you, for example if you are a learner on one of our workshops.
  • With your consent, to inform you of news, events, activities or services running at Under the Stars, for example if you have signed up to receive our newsletter.

Sharing your personal data

Your personal data will be treated as strictly confidential and will be stored and accessed only by staff at Under the Stars. We will only share your data with third parties outside of Under the Stars with your consent.

Your rights and your personal data.  You have the following rights over your data:

  1. Right of Access

Access to your personal data. Please see the section Subject Access Request

  1. Right to Erasure

Request all details are deleted from our records, where we rely on your consent to process your data. Please see the section How Long we Keep your Data

  1. Right to Data Portability

On request we will provide your personal data to you, in a CSV format

  1. Right to be Informed

How your data is processed is explained in this Privacy Notice

  1. Right to Rectification

To have personal data rectified if it is inaccurate or incomplete

  1. Right to Restrict Processing

To suppress further processing of your data

  1. Right to Object

To processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling)

      To withdraw your consent from the marketing/ email newsletter service.

  1. Rights related to Automated Profiling
    Not to be subject to a decision when it is based on automated processing or it produces a legal effect or a similarly significant effect on the individual.

How long do we keep your personal data?

We retain data about you that is processed for legitimate business purposes for 5 years unless if you ask us to delete your information

We only retain your data for the purposes of sending you the communications you have asked to receive, and given your consent for. 

Subject Access Request

If you wish for a copy of the information we store about you, please telephone

0114 233 1869 and ask for a subject access request.

You can also email us at:[email protected]

Or write to us at: Under the Stars, Unit 2, 57 Burton Street, Sheffield, S6 2HH

Withdrawing your Consent

You can withdraw your consent at any time by emailing [email protected] or ringing 0114 233 1869. or you can click ‘Unsubscribe’ on any of our communications. 

Please note that all processing of your personal data will cease once you have withdrawn consent but this will not affect any personal data that has already been processed prior to this point.

Complaints Procedure

Any queries regarding your account or if you wish to make a complaint about the Service please contact 0114 233 1869 or [email protected].  Every effort will be made to resolve your issue.